Support

Support Options

Submit a Support Ticket

Remind

If you already know your username, and only need your password reset, go here now.

Recover Username(s)

Please enter the email address associated with your User account. Your username will be emailed to the email address on file.

What if I have also lost my password?

Fill out this form to retrieve your username(s). Then go to the password reset page.

What if I have multiple accounts?

All accounts registered to your email address will be located, and you will be given a list of all of those usernames.

What if this cannot find my account?

It is possible you registered under a different email address. Please try any other email addresses you have.

Debug Console

Close14 MBRequestSessionTimelineDatabase21Events16
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( REDIRECT_SCRIPT_URL => /members/remind, REDIRECT_SCRIPT_URI => https://hub.4p1000.org/... Array(
REDIRECT_SCRIPT_URL => /members/remind,
REDIRECT_SCRIPT_URI => https://hub.4p1000.org/members/remind,
REDIRECT_nokeepalive => ,
REDIRECT_HTTPS => on,
REDIRECT_SSL_TLS_SNI => hub.4p1000.org,
REDIRECT_STATUS => 200,
SCRIPT_URL => /members/remind,
SCRIPT_URI => https://hub.4p1000.org/members/remind,
nokeepalive => ,
HTTPS => on,
SSL_TLS_SNI => hub.4p1000.org,
HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
HTTP_IF_MODIFIED_SINCE => Wed, 24 Oct 2018 06:19:56 UTC,
HTTP_HOST => hub.4p1000.org,
HTTP_CONNECTION => Keep-Alive,
HTTP_ACCEPT_ENCODING => gzip,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (CentOS),
SERVER_NAME => hub.4p1000.org,
SERVER_ADDR => 149.202.91.236,
SERVER_PORT => 443,
REMOTE_ADDR => 54.146.227.92,
DOCUMENT_ROOT => /var/www/example,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/example/index.php,
REMOTE_PORT => 42876,
REDIRECT_URL => /members/remind,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /members/remind,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1550828478.241,
REQUEST_TIME => 1550828478
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid e86ee0fc90ed8ddb02865aff32ac7ea7
tracker.ssid e86ee0fc90ed8ddb02865aff32ac7ea7
tracker.rsid e86ee0fc90ed8ddb02865aff32ac7ea7
session.token b6cb6026f1b46cb401fd945fcd58b2cc
securiy_code0 9651c
  • site 0.081 seconds (+0.081); 8.50 MB (+8.500) - afterInitialise
  • site 0.106 seconds (+0.025); 9.75 MB (+1.250) - afterRoute
  • site 0.122 seconds (+0.016); 11.75 MB (+2.000) - afterDispatch
  • site 0.136 seconds (+0.014); 12.25 MB (+0.500) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.138 seconds (+0.002); 12.25 MB (0.000) - afterRenderModule mod_custom (Hub Footer)
  • site 0.138 seconds (+0.000); 12.25 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.142 seconds (+0.004); 12.50 MB (+0.250) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.142 seconds (+0.000); 12.50 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.146 seconds (+0.004); 12.50 MB (0.000) - afterRenderModule mod_menu (Main Menu)
  • site 0.146 seconds (+0.000); 12.50 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.148 seconds (+0.001); 12.50 MB (0.000) - afterRenderModule mod_search (Search)
  • site 0.148 seconds (+0.000); 12.50 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.168 seconds (+0.020); 13.75 MB (+1.250) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.170 seconds (+0.002); 13.75 MB (0.000) - onAfterRender
  • site 0.172 seconds (+0.002); 13.75 MB (0.000) - sessionStore
14 MB

21 Queries Logged: 0.0123610496521 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '7673d3d49f106e3c696a01d90eeb0dfb'
  2. DELETE
      FROM`jos_session`
      WHERE `session_id` = '7673d3d49f106e3c696a01d90eeb0dfb'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = 'e86ee0fc90ed8ddb02865aff32ac7ea7'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = 'e86ee0fc90ed8ddb02865aff32ac7ea7'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('e86ee0fc90ed8ddb02865aff32ac7ea7','0','1550828478','54.146.227.92')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  14. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  15. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` = '0000-00-00 00:00:00' OR `m`.`publish_up` <= '2019-02-22 09:41:18' )
      AND (`m`.`publish_down` = '0000-00-00 00:00:00' OR `m`.`publish_down` >= '2019-02-22 09:41:18' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '83' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  16. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  17. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  18. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  19. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  20. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  21. UPDATE `jos_session`
      SET `data` = '__default|a:11:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1550828478;s:18:\"session.timer.last\";i:1550828478;s:17:\"session.timer.now\";i:1550828478;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"e86ee0fc90ed8ddb02865aff32ac7ea7\";s:12:\"tracker.ssid\";s:32:\"e86ee0fc90ed8ddb02865aff32ac7ea7\";s:12:\"tracker.rsid\";s:32:\"e86ee0fc90ed8ddb02865aff32ac7ea7\";s:13:\"session.token\";s:32:\"b6cb6026f1b46cb401fd945fcd58b2cc\";s:13:\"securiy_code0\";s:5:\"9651c\";}',`time` = '1550828478',`ip` = '54.146.227.92'
      WHERE `session_id` = 'e86ee0fc90ed8ddb02865aff32ac7ea7'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:45
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:44
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:46
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:46
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:138
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:46
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:46
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:46
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:46
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:46
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:46
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:47
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:87
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:49
  • onGetModuleCaptcha Method plgSupportCaptcha::onGetModuleCaptcha /core/plugins/support/captcha/captcha.php:217
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:45